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I have never traded at your markets before, will I be refunded if I am not approved?

We will fully refund  any business that has not been approved. However there are no refunds for stallholder cancellation or bad weather.

Why might I not be approved?

We hardly ever turn down a business because of product quality. Many small businesses know of our markets and the quality expected.

A business is mostly not approved because we have had too many applications from businesses which already have a similar/same product range. In this case we will generally always offer to transfer you to another market date.

Stallholders are approved on a first come basis and only after payment has been received.

When can I apply for your markets?

Stallholders can apply as soon as applications open for all our markets until they are full. We will announce when applications open on Facebook and Instagram.

Any business has the option of applying for one or multiple markets at once. In order to be considered,  all applications must include payment.

Applications will remain open until the market is full.

 

Do I have to pay when I apply?

We do not assess or approve an application without payment. If you are not successful we will provide a full refund.

We have found that there is a stronger commitment by the applying business to attend. It also means we can spend as much time as possible on promoting our markets and not chasing stallholder payments.

We will be offering the following DISCOUNTS in 2018 for multiple stall bookings –

1) Book and pay for (3) or more markets in a single transaction and receive a $30 refund for full stalls or $15 for half stalls.  Refunds issued after transaction.
2) Book and pay for the entire year of markets in one location in a single transaction and receive  $150 refund – Full Stalls Only. $75 refund for half stalls.

Please note only one refund can be claimed per business.

How big are your stalls?

All our BYO marquee spots are 3m x 3m at all our markets. Please see our Terms & Conditions for more information.

What does my fee include?

We work very hard on our markets and offer a quality experience for the stallholder. There are some great benefits in attending our markets:

  • Public Liability Insurance for most of our stallholders (there are some exclusions please see our terms and conditions). Many markets do not include this or you will be charged extra to have it included or you will have to take out your own policy. We feel it is important to offer this.
  • Marketing both online and offline.
  • We have a large online following and we strongly promote the markets. We have seen many businesses grow from attending our markets.
  • The ability to market, promote and sell to a very targeted demographic.

 

I am worried I won’t sell enough to cover my stall fees, what can you suggest?

We cannot offer any guarantees that this may not happen as we have no control over many of the factors involved in how well your business is received.

However we do work hard to not only bring the numbers but also the right demographic to our market days ensuring you have every opportunity to sell.

Please do not be disheartened if things don’t go quite to plan on the day or you do not make all the sales you had hoped for at your first market. There is so much value to be had going to market and there is the opportunity to meet and talk with other like minded small businesses and to your target demographic. We feel this is invaluable.

Many businesses tell us they also have strong aftermarket sales. Consistency is the key to success and attending just once is not going to give you a true indication of how well your business is received.

We recommend attending (3) markets to have a feel for what our markets offer. We also know that our regular stallholders do consistently well overall as customers get to know them and will often come back specifically looking for them.

Always ensure you smile, have your business name clearly displayed, have plenty of business cards and/or a newsletter sign up with a special giveaway. Also ensure your products are displayed clearly with prices and your stall is arranged attractively and not overcrowded.

 

How can I become a regular stallholder?

You can apply for individual markets or you can apply for more than one at a time. The earlier you apply the higher the chance of being approved before others with similar businesses.

Do you include anything for set-up at your markets?

Our stallholders must bring all they need to set up. All marquees must be of high standard and must be secured by weights.  Our insurance cover extends to almost all stallholders. However there are some exclusions. Please see our Terms and Conditions for more information.

How often are your markets held?

 

There are 6 markets being held at Sanctuary Cove this year. Go to Market Dates for more information.

We are working on new locations for Brisbane. Dates for these will announced soon.

What is your busiest market?

All our markets are busy. We work very hard to promote all our markets equally.

Do you refund my stall fees if the market is cancelled due to bad weather?

We do not refund because of bad weather.

We have been running our markets since Oct 2010 and we have only ever cancelled two markets due to severe weather.  Because of the amount of marketing and promotion we do for each individual market date and all our other non-refundable costs we simply cannot refund.

Unfortunately we do not have the option of  transferring the market to another date.

Please see our Terms & Conditions for more information.

I have a few other questions, how do I contact you?

You can contact us via email and we will respond within 48hrs.