TERMS AND CONDITIONS FOR THE MUMMY TREE MARKETS – TOOWOOMBA


About our Markets

We aim to provide a chic, inspired and unique marketplace to showcase a diverse range of quality merchandise as part of a relaxed and supportive community. There are opportunities to network with other businesses and share knowledge with like-minded colleagues who can truly relate to the benefits of running a small or home based business.
We compliment our marketplace with our dedicated online presence through Facebook and also our websites to complete our circle of growth strategies which specifically promote businesses like yours both on-line and in the real world. We aim to increase exposure for your business which will flow on through increased sales and therefore business growth. The Mummy Tree Markets offer customers quality unique merchandise at affordable prices and offer stallholders a desirable venue to showcase their wares.

Selection Process

We are looking for unique, inspired and chic things not easily found in many shops and do not want mass produced or second hand products. Products/services have to be of a high quality and there has to be a uniqueness to what is showcased, we prefer handmade but are not limited to this and we will also look at some vintage lines and anything which has a point of difference which we believe will enhance our Market.
If you are unsure if your range meets our criteria, please contact us to discuss. We reserve the right not to accept retailers who do not meet our criteria or who we feel are not suitable for the demographic we are catering for. Business products and services must cater for conception, pregnancy, babies, children or families (Mums & Dads) to be considered.
We will also have some stallholder opportunities for gourmet food products as we feel these businesses will complement our overall market experience. We will select retailers to ensure we have as much variety as is possible. We would like each of our retailers to have a point-of-difference to what is available elsewhere. We will look for a depth of product/service range, style, uniqueness, quality and realistic pricing when selecting retailers.
If your application is unsuccessful and you feel you do meet our guidelines please do not take it personally and please do not be put off applying again. It may be that we have other businesses already booked in which offer a very similar product. It is in the interest of all our retailers that we do not have too many of the same type of stalls at our Markets, to both limit competition and to also offer enough variety, therefore providing a positive market
experience for everyone including our customers. We have kept our stall holder prices as low as is possible however we still wish to ensure the standard of the market remains high and that we can also promote it effectively.

Shared Stalls

Stalls can be shared by two businesses, however it is up to you to organize the shared arrangement and ONE stall fee is to be paid per stall site. When you apply, the products of BOTH businesses must be included in the application as both businesses will need to be approved. Please email us first to discuss before applying if you are unsure of anything.
Please note that there are only a certain number of shared stall sites available per market and shared sites must be applied for in the initial application process. Requests for a single business stall to add another business after approval has already been given will only be approved under very special circumstances. There would be an additional cost as shared stalls are a bit more expensive due to the additional administration involved.

Food Vendors

We welcome applications from Food Vendors as we believe that this adds to the overall atmosphere of the market. Please note that it is up to each individual Food Vendor to ensure that they have the appropriate licences/approvals from the Toowoomba Regional Council (TRC). Where appropriate your food must be prepared in a licensed kitchen, and if your food is NOT considered “non-hazardous” according to the TRC you must have the appropriate Mobile Food Licence or Temporary Food Licence as per TRC food safety regulations. Please contact the Toowoomba Regional Council on 131 872 for further information about your particular circumstances.
To apply to be a Food Vendor please email us for a Food Vendor Application Form and pricing at toowoomba@themummytree.com.au – you do not need to apply online.

Permanent Stallholders Versus Casual Stallholders

You can apply to be a Permanent Stallholder with us if you have attended (2) or more consecutive markets with us. Not all applications will be approved as there are several factors we do consider.
Permanent Stallholders commit to at least 5 out of 6 market dates in a calendar year and all Permanent Stallholders will have more preference over stall location whenever possible. Permanent Stallholders have to pay for their stall fee within the first two weeks of the application period to retain their permanent status.
Permanent Stallholders are required to pay a bond once approved which is equal to one stallholder fee, this bond is fully refundable at the end of the period if all terms and conditions of being a Permanent Stallholder are met. If approved you can miss one market in this period as long as your provide a minimum of (6) weeks notice of same.
We will be reviewing Permanent Stallholders at the end of each year. Please email cinde@themummytree.com.au to find out if there are any vacancies for Permanents (or if not when they will next be reviewing this) if you are interested.

Market Day

Please treat all other stallholders and visitors with the same respect we expect them to treat you with. We have a No Smoking Policy for stallholders and visitors within the Market area. Also it is imperative that you bring a positive attitude to our Market to ensure that we have a pleasant and friendly market day. Please ensure your market stall clearly shows your name in an attractive way.
We will be operating from The Sao Centre at St Ursulas Cllege, Rome Street, Toowoomba-. You are required to bring your own tables and ALL tables require a full length cover so any items stored underneath are not visible at all.
Please make sure your stall looks appealing and is set out attractively as this will encourage buyers to pay more attention to your stall and increase sales. Add a personal touch and aim for stylish and welcoming. This is very important for the overall quality feel of our market so
you need to pay great attention to this to ensure your stall fits well within our market.
Please make sure all rubbish from your stall area is disposed of before you leave or is taken with you. We wish to keep cleaning costs to a minimum therefore keeping stall prices down. We have access to the venue from 6:30am on the day of the market and it will be locked prior to this time. Please do not arrive prior to 7.30am (to ensure there is time for our Market Managers to clearly markup the stall areas) and please arrive on the premises by 8am at the latest, to ensure your stall is set up and ready for operations by 9am.
Please do not close your stall before 1pm. Once the markets are over please clean up your market area, pack up and aim to be gone from the Market premises by 2:30pm. You will not necessarily be given the same stall area every market, however we will try and give some preference to permanent stall holders. You may find you prefer some areas to others and if you advise us of this we will certainly try to take it into account when allocating stall locations however we cannot guarantee that you will be given your first choice.
If you choose to/need to bring children please make sure to the best of your ability that they do not disturb other stallholders or cry extensively during operating hours. All children must be under the direct supervision of a parent at all times – it is best to have another adult present to supervise them.
It is important that there is someone manning your stall at all times. It is best two of you operate each stall in case you need to go to the bathroom or leave the premises for any reason. Another option is to arrange with a next door stallholder to look after things for you if you need to have a toilet stop.
Try to be considerate of other stallholders and help if you can and they will do the same for you. We are trying to create a community of goodwill and success. Please make sure all walkways and thoroughfares that we have allowed for remain clear as this is a safety issue. Please do not store any items outside of your designated stall area. Please ensure you have racks or whatever you need to clearly display your merchandise in addition to or instead of your table.
These conditions must be adhered to at our markets so as to be able to continue to have the opportunity to trade with us.

Booking Information and Stall Pricing

Please apply online if you wish to apply to participate as a stallholder at The Mummy Tree Markets in Toowoomba. See ‘Apply‘ link on our Toowoomba Mummy Tree Market website – you can apply as a ‘New Stallholder For This Location‘ or ‘Previous Stallholder For This Location’ (PLEASE NOTE DUE TO A NEW VENUE IN 2014 ALL STALLHOLDERS WILL HAVE TO APPLY AS A NEW STALLHOLDER FOR THE FIRST MARKET) depending what is relevant to you. Please note when applying as a new stallholder it is important to keep image size small when asked to submit images – under 500KB each. You will know that your application has been lodged successfully if you receive an automated email confirming that it has been received. If you have ensured your image size is small and have tried several times to apply and still have not been successful, please email us at toowoomba@themummytree.com.au.
Full stall payment is required at the time of applying. We operate all our markets this way as it allows us to spend more time on promoting and marketing our markets/stallholders and less time on chasing up stallholder payments, which will ultimately benefit your business.
If we cannot approve you and you do not wish to be a backup stallholder we will refund you fully within (5) days of approvals being completed. You will be advised if you have been approved also within (10-14) days of applying. The following are our current stall prices:

General Stall Pricing

Inside 2.5m x 2.5m (BYO table and set-up) = $125.00 plus GST
Inside and front undercover 3m x 2m (BYO table and set-up) = $125.00 plus GST (limited spots available)
Courtyard 3m x 3m (BYO quality Marquee and set-up) = $125.00 plus GST (limited spots available)

Food vendors need to email us- Cathy on-twmbamarketday@themummytree.com.au to enquire about about a Food Vendor Application and pricing.
You will need to provide your own stall set-up equipment including table as required. If you need to hire a table please contact us at toowoomba@themummytree.com.au for information about where to hire/purchase a table.
NB. All our stallholders have the opportunity to be featured in our online ‘Best & Beautiful Buys Online Catalogue’. If you are approved as a stallholder please stay tuned for information on how to submit your information in your approval email.
We will feature the catalogue on our Toowoomba Mummy Tree Market website and link to it on facebook and we do ask that if featured you will also do the same to further promote your business, other businesses and our market.

Payment

All stalls must be FULLY paid for upon applying, approvals/refunds will be provided within (5) days of approvals being completed. Paypal may charge a small fee when we provide a refund so please provide your Bank Account details on the application form if you wish to avoid this and your application is not approved.

Cancellation

If you book for a market and find you will no longer be able to attend, please notify us immediately. Please note that we do not refund for bad weather.
If you cancel your booking with us between 4-6 weeks from the market date we will fully refund you less a $25 administration fee.
If you cancel your booking with us between 2-4 weeks from the market date we will refund you 50% if we can re-book your stall for the full stallholder fee, if not we will not offer you a refund.
If you cancel your booking within 2 weeks of the market date we will NOT refund you any of your stallholder fees. If however you find a suitable stallholder to take over your position, who fits in with the mix of stallholders we already have and who is prepared to pay full price to attend please let us know and we will look at working something out with you.
Important to Note
Very limited powered sites are offered. If power is required for your stall you will have to pay an extra fee of $10 per market, if power is imperative to your business please note this on your application.
You will be able to access all relevant information, once you have been approved, by accessing information on a shared dropbox folder- information provided will show stall location map and number as well as all our other market stallholder information.
Any damage caused to the premises will be the responsibility of the stallholder in question to have suitably rectified.
Failure to abide by our terms and conditions may jeopardize any further opportunities with the Mummy Tree.

Payment Methods

PayPal is our required method of payment which is required in full when you apply.
Stand-By Stallholders/Waiting List
If you apply for a market position and you meet all criteria but no places are available at that time you are able to elect to go on a ‘waiting list’ or be a standby stallholder.
If we approve you but do not have a position for you we can either carry your payment/application over to our next market or provide you with a refund.

Our Markets

It is important to us that the Mummy Tree Markets have a positive vibe and they are a place both stallholders and families look forward to spending time – to be truly chic, inspired and unique – to be a place where you can get great exposure for your business as well as providing an opportunity to socialize and talk to others about your products and services, making sales prior to the market, on market day and after market day

Do not hesitate to contact us if you have any questions or if you would like to know about all the other methods the Mummy Tree has to help promote your business. Please contact us via email on sharon@themummytree.com.au if you have any queries.

We hope to see your Market Application very soon.

Cinde, Cathy and Julia

Market Managers

The Mummy Tree Markets Toowoomba


The Mummy Tree 2014

A.B.N.:51 329 922 439

P.O. Box 4167, St Lucia 4067, Brisbane Qld


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