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I have never traded at your markets before, will I be refunded if I am not approved?

Yes always…we will fully refund within (3) days of not approving any business.

Why might I not be approved?

We hardly ever turn down a business on quality of products as so many small businesses now know of our markets and the quality expected, mostly it is because we have had too many applications from businesses which already have a similar/same product range, in this case we will generally always offer to transfer you to another market date if it is preferred.

When can I apply for your markets?

Anytime from the 4th January 2016 for all our markets in 2016 until they are full.

Any business the option of applying for one or multiple markets at once.  Applications will remain open until the market is full.

We will be offering the following DISCOUNTS in 2016 for multiple stall bookings –

1) Book and pay for (4) or more markets in a single transaction and receive a $30 refund. (refunds issued after transaction – please contact Kim with your purchase details to claim your refund)
2) Book and pay for the entire year of markets (16 in total) in a single transaction before 1st Feb 2016 and receive a huge $150 refund. (refunds issued after transaction – please contact Kim with your purchase details to claim your refund)

Please note only one refund can be claimed per business.

Do I have to pay when I apply?

Yes you do, we do not assess or approve an application without payment.  We have found that this means there is a stronger commitment by the applying business to attend and by enforcing this also means we can spend as much time as possible on promoting our markets not chasing up stallholder payments.

We will be offering the following DISCOUNTS in 2016 for multiple stall bookings –

1) Book and pay for (4) or more markets in a single transaction and receive a $30 refund or $15 for Half Stalls. (refunds issued after transaction – please contact Kim with your purchase details to claim your refund)
2) Book and pay for the entire year of markets (16 in total) in a single transaction before 1st Feb 2016 and receive a huge $150 refund – Full Stalls Only. (refunds issued after transaction – please contact Kim with your purchase details to claim your refund)

Please note only one refund can be claimed per business.

I cannot afford to book multiple stalls at once, what can I do?

Generally our markets do not fill up 4-6 weeks out from any market date so you can basically apply and pay as you did previously, 4-6 weeks out from the markets.  However if you have a highly competitive business or it is very important to you to attend particular markets I would try and apply as early as you can for the markets which are the most important to you to ensure you have a strong chance of being approved. We also offer discounts for multiple bookings.

 

How big are your stalls?

They vary – all our BYO marquee spots are 3m x 3m at all our markets, our other stalls vary inside/undercover and we also have half stalls. Please see our Terms & Conditions for more info on each market.

Your markets seem expensive what does my fee include?

It is true we are more expensive than some markets however we work very hard and spend a lot of time and money on our markets and we have a consistently good reputation.  We do feel our markets offer a quality experience for the stallholder and there are some great benefits in attending our markets including –

  • P/L Insurance – many markets do not include it – you will be charged an extra to have it included or you will have to take out your own policy, we feel it is important to offer this.
  • Extensive marketing both online and offline.
  • We have a large facebook following and we always are coming up with new and unique ways to ensure many more people will know about your business, before and after our markets. We have seen many businesses grow from attending our markets.
  • The ability to market, promote and sell to a very targeted demographic. We have researched our market areas extensively to ensure the demographic and spend is specific to our requirements.

 

I am worried I won’t sell enough to cover my stall fees, what can you suggest?

This may happen and it is true that we cannot offer any guarantees as we have no control over many of the factors involved in how well your business is received however we do work hard to not only bring the numbers but also the right demographic to our market days ensuring you have every opportunity to sell.  Always ensure you smile, have your business name clearly displayed, have plenty of business cards and/or a newsletter sign up with a special giveaway. Also ensure your products are displayed clearly with prices and your stall is arranged attractively and is not too overcrowded. However even if you believe in your business please do not be disheartened if things don’t go quite to plan on the day or you do not make all the sales you had hoped for at your first market, there is so much value to be had going to market plus there is also the opportunity to meet and talk with other like minded small businesses, which we feel is invaluable. Many businesses tell us they also have strong aftermarket sales and we also feel having the opportunity to talk about your business to your target demographic is so important in continuing to shape your business and it is possibly the best investment you can make in and for your business – think of it as really effective low cost marketing. Consistency really is the key to success, attending just once is not going to give you a true indication of how well your business is received. We recommend attending (3) times to get a feel for what our markets offer and we also know that our regular stallholders do consistently well overall as our customers get to know them and will often come back looking for them when they know they need just *that* product.

 

How can I become a regular stallholder?

You can just apply for individual markets or you can apply for more than one at a time, the earlier you can apply and the more markets you can apply for at once, the stronger your chance of being approved before others with similar businesses.

Do you include anything for set-up at your markets?

No you must bring all your own set-up, see our Terms and Conditions for more info.

How often are your markets held?

In 2017 we will have 12 markets, 6 at Windsor and 6 at Sanctuary Cove.

What is your busiest market?

All our markets are busy, we work very hard to promote all our markets equally.

Do you refund my stall fees if the market is cancelled due to bad weather?

No we don’t.  We have been running our markets since Oct 2010 and we have only ever cancelled two markets due to weather issues.  Due to the type of market we run and the amount of marketing and promotion we do for each individual market date and all our other non-refundable costs we simply cannot refund. We also do not have the option of just transferring the market to another date unfortunately. Please see our Terms & Conditions for more information.

I have a few other questions, how do I contact you?

You can contact us via email and we will respond within 48hrs.